Privacy policy



Effective Date: [Insert Date]

Pomona Apparel SAS (“Pomona”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and shop with us.

1. Who We Are

Pomona Apparel SAS
Registered address: 51 rue Marguerite de Rochechouart, Paris 75009, France
Email: contact@pomona-apparel.com
Website: www.pomona-apparel.com

We act as the Data Controller for the personal data you provide.


2. What Personal Data We Collect

We collect the following types of personal data when you interact with us:

  • Contact details: name, email address, billing and shipping address, phone number

  • Order information: products purchased, payment method (via secure providers), delivery details

  • Account information (if you create one): username, password

  • Marketing preferences: your subscription choices and consent

  • Device & usage data (via cookies): IP address, browser type, device type, pages viewed, referring website

We do not collect or store any payment card information directly — this is handled by our secure payment providers (i.e. Stripe, PayPal).

3. How We Use Your Data

We use your personal data for the following purposes:

Purpose

Legal Basis

Process and deliver orders

Performance of a contract

Manage your customer account

Legitimate interest / Contract

Send service communications (e.g. order updates)

Performance of a contract

Respond to enquiries or support requests

Legitimate interest

Marketing (if opted in)

Consent

Improve our website & user experience

Consent (via cookies)

Comply with legal obligations (e.g. VAT records)

Legal obligation

 

4. Cookies & Tracking Technologies

We use cookies to improve site functionality, analyse traffic, and personalise content and advertising.

Types of Cookies We Use:

  • Essential cookies – required for core site functionality (e.g. cart, checkout)

  • Analytics cookies – to understand how users interact with our site (e.g. via Google Analytics)

  • Marketing cookies – to deliver relevant ads and measure campaign performance

Your Consent

On your first visit, you will see a cookie banner allowing you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage preferences by cookie category

You can change or withdraw consent at any time by accessing your cookie settings on the site.

5. Sharing Your Data

We only share your personal data when necessary, including with:

  • Payment processors (e.g. Stripe, PayPal)

  • Delivery services (e.g. DHL, local couriers)

  • IT service providers (e.g. hosting, website analytics)

  • Marketing tools (only with your consent)

All partners are GDPR-compliant and only process your data under our instructions.

 

6. How Long We Keep Your Data

We retain your data only for as long as necessary for the purposes set out in this policy:

  • Order records: 6 years (for tax/accounting purposes)

  • Marketing preferences: until you unsubscribe

  • Customer account: as long as it remains active

  • Analytics data: typically 14–26 months (depending on cookie settings)

7. Your Rights

Under the GDPR (and equivalent UK/Swiss laws), you have the right to:

  • Access your personal data

  • Correct inaccurate or outdated data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to data processing

  • Withdraw consent (for marketing or cookies)

  • Request data portability

  • Lodge a complaint with a supervisory authority

You can exercise any of these rights by contacting us at contact@pomona-apparel.com

8. Data Transfers Outside the EU

Where we use service providers based outside the EEA (e.g. US), we ensure appropriate safeguards are in place — such as Standard Contractual Clauses (SCCs) — to protect your data.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal or operational requirements. The updated version will always be posted on this page, with the effective date clearly shown.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:
📧 contact@pomona-apparel.com
📍 Pomona Apparel SAS, 51 rue Marguerite de Rochechouart, 75009, Paris France